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Terms of Service

Last updated: 14 September 2026  ·  Effective date: 14 September 2026

Please read these Terms of Service ("Terms") carefully before using the website located at levanta-io.com or engaging Levanta's professional services. These Terms constitute a legally binding agreement between you and Levanta Digital Infrastructure Ltd. ("Levanta", "we", "us", or "our").

By accessing this website or entering into a service engagement with Levanta, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use this website or our services.

1. About Levanta

Levanta is a digital infrastructure firm providing services including web and platform development, CRM integration, business automation, and cross-border digital commerce consulting. We operate primarily across Turkey, Jordan, the United Arab Emirates, and Saudi Arabia.

For any queries regarding these Terms, please contact us at: legal@levanta-io.com.

2. Scope of Services

All professional engagements between Levanta and a client are governed by a separate written agreement (a "Statement of Work" or "Service Agreement") executed between the parties. These Terms apply to the use of this website and, where no separate agreement exists, to any preliminary discussions or correspondence.

Levanta reserves the right to decline any project or engagement at its sole discretion, without obligation to provide a reason.

3. Intellectual Property

All content on this website — including but not limited to text, images, logos, design, code, and visual assets — is the exclusive property of Levanta or its licensors, and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written consent from Levanta.

With respect to client deliverables, ownership of intellectual property is governed by the terms of the applicable Service Agreement. In the absence of an explicit assignment clause, Levanta retains full ownership of all developed assets, code, systems, and methodologies.

4. Client Obligations

Clients engaging Levanta's services agree to:

  • Provide accurate, complete, and timely information necessary for Levanta to perform its obligations;
  • Review and approve deliverables within timeframes agreed in writing;
  • Not use deliverables for any unlawful purpose or in violation of any applicable law or regulation;
  • Ensure that any content, assets, or third-party materials provided to Levanta for use in a project do not infringe any third-party rights.

5. Payment Terms

All fees are set out in the applicable Service Agreement or written proposal. Unless otherwise agreed:

  • Invoices are due within 14 calendar days of the invoice date;
  • Late payments accrue interest at a rate of 1.5% per month (or the maximum permitted by applicable law, whichever is lower) from the due date until full payment is received;
  • Levanta reserves the right to suspend active work on any project where an invoice remains unpaid for more than 21 days, without liability for any resulting delays;
  • All fees are exclusive of applicable taxes. Where VAT, KDV, or equivalent taxes apply, these will be added to invoices at the prevailing rate.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Levanta's total aggregate liability to any client or third party arising out of or in connection with these Terms or any Service Agreement shall not exceed the total fees paid by the client to Levanta in the six (6) months immediately preceding the event giving rise to the claim.

In no event shall Levanta be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, or business interruption, even if Levanta has been advised of the possibility of such damages.

7. Confidentiality

Levanta treats all client information shared in the course of an engagement as confidential. We will not disclose client materials, business information, or project details to third parties without the client's prior written consent, except as required by applicable law or legal process.

This obligation of confidentiality survives the termination of any engagement for a period of three (3) years.

8. Warranties and Disclaimers

This website and its contents are provided on an "as is" and "as available" basis. Levanta makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of any content on this website.

Levanta does not warrant that this website will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Third-Party Links

This website may contain links to third-party websites. These links are provided for informational purposes only. Levanta has no control over the content or practices of any third-party websites and accepts no responsibility for them. Accessing third-party websites via links on this website is at your own risk.

10. Termination of Engagements

Either party may terminate a Service Agreement by providing written notice in accordance with the notice period specified therein. In the absence of an agreed notice period, a minimum of 30 calendar days' written notice is required.

Upon termination, the client is responsible for all fees for work completed up to the termination date. Levanta will deliver all completed work product upon receipt of outstanding payment.

11. Data Protection

Levanta processes personal data in accordance with its Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law (KVKK), and the Saudi Personal Data Protection Law (PDPL) where applicable. Where Levanta processes personal data on behalf of a client, the parties shall enter into a separate Data Processing Agreement as required by Article 28 of the GDPR.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions.

The parties agree to first attempt to resolve any dispute through good-faith negotiation. If the dispute is not resolved within 30 days of written notice, it shall be submitted to the exclusive jurisdiction of the courts of Istanbul, Turkey.

13. Amendments

Levanta reserves the right to update these Terms at any time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Continued use of this website or Levanta's services after any such changes constitutes your acceptance of the revised Terms.

14. Entire Agreement

These Terms, together with any applicable Service Agreement and Privacy Policy, constitute the entire agreement between you and Levanta with respect to your use of this website and our services, and supersede all prior communications, representations, or agreements relating to the same subject matter.

15. Contact

For questions or concerns regarding these Terms of Service, please contact:

  • Email: legal@levanta-io.com
  • Website: levanta-io.com
  • Operating Markets: Istanbul, Amman, The Gulf
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